Home How to Guide Secure your Amazon Account with Two Step Verification (MFA)

Secure your Amazon Account with Two Step Verification (MFA)

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The Two-Step Verification method also known as Multi-Factor authentication is nothing new to the online community. Earlier we had demonstrated how to secure Gmail account with two-step verification and today we will see how to set up two-step verification on Amazon account.

Add Two Step Verification to Amazon Account

Adding a Two-Step Verification to your Amazon account is like adding an extra layer of security. It is more secure than your traditional password security and chances of getting your Amazon account hacked is also less. When you add two-step verification to any account, you will be adding security step that require you to enter a randomly generate OTA (One time password) or PIN beside entering your usual password. This way, even if someone get access to your Amazon account username and password, they will not be able to access your account until and unless they enter the OTA sent to your mobile number.

The Two-Step verification for Amazon is currently available for Amazon US users or users with Amazon.com account. However, once you enable two-step verification on Amazon.com account, it will also be enabled on your regional site including Amazon.in and Amazon.co.uk.

So, how to enable two-step verification on Amazon account? Here is how to do it.

Set-up Two-Step Verification on Amazon Account

As noted above the two-step verification is currently being rolled out to the Amazon US users. If you have an Amazon India account, then you will not find the settings to add two-step verification under “Account Settings”. If you have an Amazon.com account, then add two-step verification to that account and be sure that the two-step verification will also be automatically applied to your Amazon India account.

Begin with opening the Amazon.com and login to your account.

Once logged in, click or hover your mouse cursor over “Your Account” section.

From the drop-down menu, click on “Your Account”.

Here, look for Settings section.  Under Settings, click on “Change Account Settings”.

You will be prompted to log in again using your username and password. So, enter your Amazon.com account username and password and log in.

Under “Change Account Settings” scroll down and click on Edit button beside “Advanced Security Settings”.

Change account settings Amazon

It will open Two-Step Verification page. Click on “Get Started” button to get started.

Amazon Two-step verification Get started

Here you will have to choose how you want to receive the confirmation or authentication code.

  • Text message – If you select text message, then you will get an authentication code on your mobile number. This is useful if you are using a basic phone.
  • Authenticator App – Authenticator apps does not require you to have active service to receive the code or login to the Amazon account.

If you have selected Text message, enter your mobile number in the field and click on Send code. Shortly, you will receive a confirmation code on your mobile. Enter the code in the verification field and click on “Verify code and continue”.

Amazon Verification Two step Text message

If you have selected Authenticator app, then you have to download Authenticator app on your smartphone from the link given below.

Download the authenticator app on your phone and open it.

Scan the bar code show in Amazon page and you will get a verification code.

Amazon verification two step authenticator app

Enter the verification code in the field and click on “Verify code and continue”.

Now you will be asked to “Add a backup method” to Amazon two-step verification.

Here you can either add a new mobile number as a backup to receive codes or use Authenticator app if you haven’t used it already.

I would suggest you to use, your secondary mobile number and use it as a backup method. So, select your backup method and verify it.

Next, you will see an option to skip codes on your personal device. So, if you don’t want Amazon to ask for codes while using your personal device, then keep the box “Don’t require codes on this device” checked and click on “Got it. Turn on Two-Step Verification” button.

Two step verification enabled on Amazon

How to use Two-Step Authentication

Open the Amazon website and go to the login page.

Enter your username and password and click sign in.

Next, you will be prompted to enter a verification code sent your phone or generated via authenticator app.

Enter the code and click sign in again.

Troubleshooting tips:

Fix “There was a problem with your request” error while signing into Amazon.

This error usually occurs on old devices. When you try to login to Amazon, you will see “There was a problem with your request” error.

To fix this, enter your password and then add the security code at the end of the password.

Example: if your password is XYZ and the code you received is 123, then your enter your password as XYZ123 and click on sign in.

Disable Two-Step Authentication on Amazon Account

Disable two step verification

If you want to disable two-step authentication for your Amazon account, then you can do it from the Settings.

Go to Your Account > Settings > Change Account Setting.

Click on Edit button beside “Advanced Security Settings”.

Scroll down and click on Disable two-step verification.

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